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Dartfish.tv - How to check your access thru a proxy or a firewall


In case of connection problems to dartfish.tv through a proxy or firewall we will need you to check that the ports used by Dartfish to login and upload videos are open.

  • Open a command prompt by clicking on "Start" and then select "Run..." (on Vista keyboard shortcut: wind,ows+r)
  • Type "cmd" and click "Ok"

 
  • A command window should open
  • Type the command "telnet dartfish.tv 8080" and press "Enter".


  • This will open a blank command window as seen below:


  • When you can see a window like this type "GET" and press "Enter"
  • You should get a window like this:


  • If that’s the case, it means this port is open and you should be able to log into Dartfish.tv
  • If not it means that you probably have a faulty configuration on your firewall or proxy that is blocking communication between you and Dartfish.TV
Make sure to also  go thru this same process for these two other ports :

"telnet dartfish.tv 8081" and "telnet dartfish.tv 80"

Note : For issues related to Dartfish.TV conversion speeds, please check this document.
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