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How can I make an MSInfo file ?

MSInfo Dartfish Support asked you to send a MSInfo file to provide information about your computer.

Here is how you should do:

  • First of all, please connect your camcorder(s) to the computer and turn it/them on.
  • Then, click the "Start" menu, and click "Run..."
 

  • Type msinfo32 and click Ok
 
  • In the new window, click on File -> Save.
 
  • A "Save As.." dialog box appears. Choose a handy  and click "Save".

  •  Attach the saved filed to the mail when you answer to Dartfish support.